Tower - Waterford

the Leisure Centre was lovely to come back to after walking the city and be able to relax and have some great food and drink.Great place to stay,so we will be back if the good rates are held.

There was nothing we did not like.

I liked the friendly staff and the location of the hotel to the theater royale

I did not like the fact that there are no smoking rooms in the hotel, we pay the same to stay in the hotel and should be able to enjoy a cuppa tea with a cigarette in the privacy of our own room, I think smokers are discriminated against as there is no proper covered smoking area in this hotel and guests were smoking at the front door which to me in worse as non smokers have to pass in and out of the hotel.Please consider improving the smoking area and allocating some rooms for smokers

I have stayed at the Tower Hotel and Leisure Centre many times. I find it so convenient - you can park your car and access most areas on foot without having to look for parking etc. The staff are friendly and helpful and the leisure centre is quite good as well. I always enjoy my visit.

The hotel is in a great location, not far from the airport. The areas just outside the town have the most spectacular views, in fact, they were breathtaking. We took the tour of the Waterford crystal factory (5 minute walk from hotel) it was wonderful.

Location only

Noise level at night time (live band) Car parking area too small for hotel and they allow double parking effectively blocking some vehicles in. Room too hot even with the heating turned off. Would only recommend for one night stops.

Good location, all facilities good inc wifi in the room, tv, breakfast etc.

Staff were good and friendly

The bedroom was very tight on space and the gym could do with some modernising. Main problem was I have been over charged by 20euro, my booking was for 69, and I can see my room cost was then charged at 89, I have emailed the hotel, 2 days ago, but no response, I do not think this is good enough, and would appreciate if you could help me get a refund on this issue. Thanks Moira Fox

Staff were friendly Unfortunately there were three beds in a room that was only big enough for one so it made it chlrostaphobic

Centrally located. Good breakfast from room service.

Our room was not ready until 6pm on the day we checked in. We should have at least had our bags stored and then delivered to our room. The room itself was large, but most of the furniture was old and chipped and should have been replaced years ago ( the upholstered chairs all had unsightly stains on them!). The room overlooked a side street. I have never been in a "city" hotel anywhere in the world that was as noisy as this one. The noise from the street traffic and cars hitting a loose manhole cover was unbearable and did not abait until almost 4am (closing the window did not make any differance to the noise level). After an extremely poor nights sleep there was a slight tap at the door and the maid proceeded to enter unannounced at 10am...BRING Ear plugs and always use the do not disturb sign at this hotel!!!

The staff were friendly and helpful and the breakfast and evening meal were excellent. It was very well located in the centre of the city. The bedroom was comfortable and clean. There was a relaxed and friendly air about the building which added to the enjoyment of the stay.

We were surprised, when we arrived at our allotted room, to find the door hanging off the hinges. In our travels in over 36 countries in the world this was a first for us. On reporting this to reception a serviceman was soon on the job and repaired the door. However we were shortly afterwards allocated a different room. The soap dispenser in the bathroom was very difficult to use and seems an inadequate utility in a modern four star hotel. There also seemed to be a paucity of toiletries in the bathroom and there was no brush to clean the toilet.

The reception staff were extremely friendly and helpful and the bar was a very good environment to have a nice drink in. The entertainment was ok as well.

The 2 man band on Saturday night were not bad but would have enjoyed a bit more recent type of music.

Great Staff, very welcoming. Allowed to use leisure facilities after check out time to shower after running Waterford Marathon. Room was clean and comfortable. But a little to warm without option of air conditioning.

Great location, good breakfast & very good value. Did not have time to use all the faclities but parking was good, bar was nice,

The room was very hot and airless. The heater was not on (I checked!) and the window could only open about 8cm

We liked the bar overlooking the river

From the time we entered,,,,,,staff fab ,,,decor fab ,,,,food was excellent,,,what a lovely way to spend our anniversary,,will be back..